How to book an appointment

By telephoning the surgery from 8am Monday to Friday.

Abercwmboi - 01443 473304.  Maendy - 01685 883253

Calling into the surgery from 8.30am to book pre-bookable appointments

Reception staff will ask you questions about why you need the appointment and will sometimes direct you to alternative services.

We offer a same day consultation for children 16 years of age and under with acute presentations.

We currently offer a variety of appointments:
Routine pre-bookable appointments

These can be booked up to 2 weeks in advance.

Online appointments

We offer online appointment via the NHSWalesApp

On the day telephone appointments.

These are available from 8am daily.  If the Doctor feels you need to be seen face to face they will arrange a time for you to attend the surgery.

Urgent appointments 

If there is no on the day appointment available and you feel that it can not wait until the next pre-bookable appointment or the next day our reception staff will take your details and will pass them on to be triaged by the Doctor.  

 

Safe capacity

You will be aware that General Practice is under a large amount of pressure at present and we aim to give our patients the best and safest care that we can within our limited NHS resources.  

 

Emergency information

Call 999 for urgent medical help if you are experiencing any of the following:

Drooping on one side of the face, slurred speech, difficulty raising you arms, weakness or numbness on one side of your body.

Crushing chest pain and tightness

Heavy bleeding that will not stop

Severe difficulty in breathing

Severe injuries

Feeling suicidal  

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